4/12/2023 0 Comments Motorola serial number![]() ![]() MAC address is 12, MSN number is usually 10, and the IMEI ID (only on 3g/4g) units is only 15 characters. As none of the numbers for the Xoom 3G/4G units or WIFI units that I know about are 16 digits. I would have no clue what 16 digit number they would have asked you to look for. Instructions for finding different valid identification numbers that can be used by Motorola as a type of serial number for service can be found here: They can track units by the MAC address or MSN Number. MSN Number is also in very small print inside memory slot door on Xoom Wifi. The MSN number should be on the original box. Motorola service should be able to process a service request based on the MAC address or the MSN Number for a WIFI Xoom. ![]()
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